Introduction
Welcome to Survival Provisions! These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing our site and making a purchase, you agree to these terms. Please read them carefully.
User Obligations and Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information during the registration and checkout process.
- Use the website and its content for lawful purposes only.
- Not engage in any activity that could harm the website or its users.
Product and Service Description
We offer a range of survival and outdoor products, including but not limited to:
- Backpacks and Pumps
- Briefcases
- Canteen & Cup
- Collapsible Water Tanks
- Duffel Bags
- Fire Camp Equipment
- Fire Line Packs and Tools
- Foams & Gels
- Forestry Hose
- Gear Bags
- Hand Tools
- Hose & Equipment
- Hose Adapters
- Hose Packs
- Hose Reels & Rollers
- Hydration Systems
- Line Pack Accessories
- Line Tools
- MRE (Meals Ready-to-Eat)
All products are subject to availability. We strive to provide accurate descriptions and images, but slight variations may occur.
Order and Payment Terms
Orders are processed within 1-2 business days after payment confirmation. We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx, estimated delivery in 10-15 business days.
- Free Shipping: For orders over $50 via EMS, estimated delivery in 15-25 business days.
We ship globally, excluding certain remote areas and parts of Asia.
Returns and Exchanges
We offer a hassle-free returns and exchanges policy. To be eligible, items must be:
- Unused and in their original condition.
- In their original packaging.
- Accompanied by proof of purchase.
Non-returnable items include:
- Fire Line Tools
- Foams & Gels
- Forestry Hose
- Hydration Systems (if used)
To initiate a return or exchange, contact us within 15 days of receiving your order. We will provide a Return Merchandise Authorization (RMA) number and instructions.
Intellectual Property
All content on this website, including text, images, and logos, is the property of Survival Provisions and is protected by intellectual property laws. Unauthorized use is prohibited.
Limitation of Liability
Survival Provisions is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.
Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Email: [email protected]
Address: 2511 Elk Rd Little, Tucson, US 85705