About Survival Provisions
Who is Survival Provisions for?
Survival Provisions caters to outdoor enthusiasts, emergency preparedness individuals, and professionals in need of high-quality gear for camping, wildfire response, and other emergency situations.
Product Information
What types of products does Survival Provisions offer?
We offer a wide range of products including Backpack Pumps, Briefcases, Canteen & Cup, Collapsible Water Tanks, Duffel Bags, Fire Camp gear, Fire Line Packs, Fire Line Tools, Foams & Gels, Forestry Hose, Gear Bags, Hand Tools, Hose & Equipment, Hose Adapters, Hose Packs, Hose Reels & Rollers, Hydration Systems, Line Pack Accessories, Line Tools, and MREs.
Ordering & Payment
What payment methods does Survival Provisions accept?
We accept Visa, MasterCard, JCB, and PayPal for all orders.
Shipping & Delivery
How long does it take to process and deliver an order?
Orders are processed within 1-2 business days. Delivery times vary based on the shipping method chosen:
- Standard Shipping: 10-15 business days after dispatch via DHL or FedEx ($12.95).
- Free Shipping: 15-25 business days after dispatch via EMS (for orders over $50).
Does Survival Provisions ship internationally?
Yes, we ship worldwide, excluding some remote areas in Asia and other regions.
Returns & Refunds
What is the return policy?
You can return your purchase within 15 days of receiving it, provided the items are in their original condition and packaging.
Customer Support
How can I contact customer service?
For any questions or assistance, please reach out to our customer service team at [email protected].
Account Management
How do I manage my account?
You can manage your account settings, view order history, and update your information by logging into your account on our website.
Additional Information
Where is Survival Provisions located?
Our company address is 2511 Elk Rd Little, Tucson, US 85705.