At Survival Provisions, we understand that timely delivery is crucial when it comes to outdoor and emergency preparedness. Whether you’re gearing up for a wildfire, a camping trip, or an emergency situation, we ensure that your orders are processed and delivered with the utmost care and efficiency.
Order Processing
Once you place an order with us, our team works diligently to process it within 1-2 business days. This quick turnaround ensures that your gear is on its way to you as soon as possible.
Shipping Options
We offer two main shipping options to cater to your needs:
- Standard Shipping: For those who need their items quickly, we use DHL or FedEx. This option typically takes 10-15 business days after dispatch. The shipping fee for this service is $12.95.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option usually takes 15-25 business days after dispatch. It’s a great choice if you’re not in a rush and want to save on shipping costs.
Global Reach
We are proud to ship our products worldwide, ensuring that no matter where you are, you can access the gear you need to stay prepared. Please note that some remote areas may be excluded from our shipping services.
Returns Policy
We stand by the quality of our products, but if for any reason you are not satisfied, you can return your purchase within 15 days of receiving it. Please ensure that the items are in their original condition and packaging.
Contact Us
If you have any questions about your order or need assistance with delivery, feel free to reach out to our customer service team at [email protected]. We are here to help you every step of the way.
Thank you for choosing Survival Provisions. Stay safe, stay prepared, and explore with confidence.